Contact information

Related documents

For the rules on data processing and the terms of sale, please refer to the following documents:

Privacy policy
Contact information
Refund policy
Terms of service
Shipping policy
Legal notice

Contact channels

• Customer support: Link
• Facebook: Store of Values

Support hours & response time

Customer support is available Monday to Friday from 12:00 to 21:00 CEST. Write to us outside these hours too: we’ll reply as soon as possible

Returns

• Follow the instructions on the page: Returns & Refunds Policy.

Important notes

• In-store pickup: not available. We operate exclusively online; the registered address is not a public counter.
• Telephone support: not available. Written channels ensure traceability and faster handling.

Company identification details